WEBINAR REPLAY

How to Create a Resilient Workforce featuring Forrester Research and eBay

Employees need high-quality mental health support at work. Here’s how to do it effectively, according to our guests Forrester Research and eBay.

What You’ll Learn in this On-Demand Replay

Employees are facing unprecedented rates of anxiety, depression, and burnout. This translates into lost productivity and high healthcare costs for employers. The good news is that employers have the power to measurably improve employee health, helping them emerge from the pandemic with greater resiliency, according to a recent report from independent analyst firm Forrester Research.

Hear from our guest experts Rob Paczkowski, Senior Director of Global Benefits at eBay, and Arielle Trzcinski, Principal Analyst at Forrester, tips for building a resilient workforce, industry best practices, and recommendations to deliver the greatest impact on employee mental health.

In this on-demand webinar, you'll learn:

  • eBay’s industry-leading strategy and tactics for creating a thriving workforce, from the call center to corporate office
  • Key findings from Forrester detailing why and how to build employee resilience through mental health care
  • How to make strategic decisions about employee engagement and benefit investments as you develop your own mental health care strategy

Featured Speakers

Speaker One

Title, Company

Speaker Two

Title, Company

Speaker Three

Title, Company

Featured Speakers

Rob Paczkowski

Senior Director of Global Benefits, eBay

Arielle Trzcinski

Principal Analyst, Healthcare, Forrester Research

Featured Speakers

Speaker One

Title, Company

About the Panel

Rob Paczkowski

Rob Paczkowski has 28 years of experience in employee benefits. Specialty areas include health and welfare, wellness work/life, time off, international benefits and retirement benefits strategy, design and administration. Prior to eBay, Rob worked for several organizations, including most recently, Google and Capital One. Areas of focus include value-based health care/direct contracting, transparency efforts, data analytics and a comprehensive high-value health care strategy. In addition, Rob was an early pioneer in developing autism benefits and helping other employers implement those programs for their employees. Rob also has a passion for health care public policy and is active with the American Benefits Council and the PBGH policy group. Rob now lives in San Jose, California with his wife Connie and 14-year-old son Jason. Rob also has two adult daughters and two dogs named Tuff and Angus.

Arielle Trzcinski

Arielle Trzcinski is a principal analyst at Forrester, serving digital business professionals in healthcare. Her research focuses on how healthcare organizations can leverage technology to become more customer obsessed and engage healthcare customers in new, innovative ways. Her areas of focus include digital health, virtual care, telehealth, telemedicine, patient and member experience, digital front door, healthcare analytics, and value-based care.
Prior to joining Forrester, Arielle worked at athenahealth, where she was responsible for the product strategy of athenahealth’s Population Health solution. Previously, she was a manager at Deloitte Consulting, serving healthcare clients through vendor selection, value-based care strategy development, and technology implementation. Arielle brings extensive experience in building and using technology and analytics to be successful in value-based care. Arielle is a frequent speaker at industry events and a regularly published contributor to industry journals and healthcare information technology news outlets. Arielle holds a BS in health management and policy and a BA in communication from the University of New Hampshire.