Dell Technologies’ Perspective

WEBINAR REPLAY

Dell Technologies’ Perspective

Join Dell Technologies and Lyra Health as they discuss Dell’s transition from a traditional EAP to Lyra’s innovative mental health program offerings.

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What You’ll Learn

Mental health challenges have skyrocketed over the last few years. And although the impact of this crisis on the workforce—from burnout to turnover—has motivated companies to more actively promote their mental health benefits, questions remain about what good these offerings are actually doing for employees. Are employees getting better? Are they having positive experiences throughout their care?

Join Amy Green, Director of Global Benefits at Dell Technologies (recently named America’s Most Loved Workplace of 2022 by Newsweek), and Christine Walanka, Director of Customer Success at Lyra, as they explain why asking these questions—and getting reliable answers—inspired Dell’s transition from a traditional EAP to Lyra’s comprehensive mental health solution.

In this webinar, you’ll learn:

What Dell saw in its data for medical claims/Rx and disability leave that indicated employees weren’t utilizing or improving with its existing EAP
What insights Dell gets from Lyra about progress and outcomes that it didn’t get before
How Dell navigated introducing Lyra into a complex benefits ecosystem through collaborative partnership
The change management tactics Dell has deployed to introduce Lyra to employees in a way that prioritizes employee satisfaction and experience

Featured Speakers

Amy C. Green

Director – U.S. Healthcare Strategy and Global Wellness, Dell Technologies

Christine Walanka

Director of Customer Success, Major & Key Accounts, Lyra Health

About the Panel

Amy C. Green

Amy is responsible for developing the U.S. healthcare strategy and ownership of all U.S. Health & Welfare plan designs. In addition, she is responsible for the oversight of benefits change management, communications and Global Wellness. Prior to joining Dell, Amy was the Director for Benefits and HR Technology at Whole Foods Market where she worked for 19 years. She has also held prior roles in benefits management at Temple Inland and California Pizza Kitchen.

Christine Walanka

Christine brings 15 years of experience in delivering strategic employee assistance and well-being relationship management to large, highly-matrixed organizations both in the U.S. and across the globe. Christine's team of Senior Customer Success Managers at Lyra are accountable for facilitating proactive integrated recommendations and ensuring ongoing program success to Lyra's top-tier customers. Christine holds a BS in Psychology and resides in Chicago, Illinois.